Payment

Generations Glass Accepts Pay-Pal, Visa, Master Card, American Express, Discover, Money Order/Cashiers Check, And C.O.D. (Money Order/Cashiers Check). No Personal Or Business Checks Will Be Accepted Unless Prior Arrangements Are Made.
Each C.O.D. Order Must Be Paid Before The Next C.O.D. Order Will Be Shipped To The Same Customer.

Occasionally Generations Glass May Be Out Of Stock On An Item. If Any Items Are Out Of Stock They Will Either Be Back-Ordered OR You Will Refunded For These Items.
***NOTE***
Credit Card/PayPal Orders Will Be Charged When Your Order Is Placed. Your Account Will Be Refunded For Any Out Of Stock Items When The Order Is Shipped.  If You Prefer Back Orders, Please Make A Note In The "Comments" Box.

Backorders Available By Request Only.

Shipping

All Orders Are Shipped UPS.
Orders Originating Outside Of The Continental US Will Be Shipped USPS Global Express. Generations Glass WILL NOT Mark Packages As "GIFT" For International Shipments.
Lampworking Supply Orders Pay Exact Shipping And Handling Costs.

Lampworking Supply Orders Will Be Shipped 1-3 Business Days From Time Of Order.
Each C.O.D. Order Must Be Paid Before The Next C.O.D. Order Will Be Shipped To The Same Customer.

Damages & Returns

PLEASE INSPECT YOUR ORDER AND CALL OR E-MAIL US WITHIN 48 HOURS TO NOTIFY US OF ANY DAMAGES!
ALL Returns Must Receive Authorization! Returns Will Be Subject To A 15% Restocking Fee.

Precious Metals And Special Order Items Can Not Be Returned Under Any Circumstances.

Lampworking Supplies Damaged In Shipping Will Be Exchanged After They Have Been Inspected. Exchanges And Refunds May Be Made For Certain Items For Defective Merchandise. Any Refunds Will Be Less Shipping Costs.

Generations Glass Will NEVER Use Your Personal Information For Anything But Shipping And Billing Purposes. We Will Not Sell Or Give Your Personal Information To Anyone. Privacy Is Very Important To Us.

All Prices Subject To Change Without Notice. Prices DO NOT Include Shipping, All Shipping And Handling Charges Will Appear On Your Invoice.

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